Job Description

JOB TITLE:              GuestRoom Attendant                    

GRADE:                    H08 / 01279

DEPARTMENT:      Housekeeping

REPORTS TO:         Housekeepingsupervisors

PAY TYPE:               Exempt


Guest RoomAttendants are responsible for the daily cleaning of all assigned guestrooms.Areas to clean include bathrooms, living room area(s), and entryways. Thisdaily cleaning also includes all furniture, fixtures, and equipment. Guest RoomAttendants will use in room telephones to record their time, update roomstatuses, & report any/all maintenance issues in their assigned guestrooms.Members in the Housekeeping Team must maintain confidentiality and adhere tohotel and casino gaming regulations. 



·        Adheres to Standard Operating Procedures (SOP) to ensure all 14assigned rooms are cleaned properly, consistently maintained and meet the roomstandard

·        Supplies rooms with all amenities and linens

·        Cleans windows and mirrors

·        Vacuum and clean carpeted areas and behind furniture

·        Respond and clean biohazards located in assigned room

·        Fills out daily housekeeping logs

·        Enters proper code via telephone, to update room status

·        Turns in all lost and found items to ensure proper logging anddistribution of time

·        Must be able tocomplete work assignments with little direct supervision.



·        May be requiredto work as a Houseperson, Laundry Attendant, Heavy Duty Cleaner, PoolAttendant, or Cleaning Specialist.

·        Cleans and maintains his/her cart

·        Work as a team with other employees

·        All other duties as assigned



·        High school degree or GED preferred.

·        One (1) year of hospitality experience preferred.  



The requirementslisted are representative of the knowledge, skill and/or ability required tofulfill the obligations of this position.

·        Must meetquality, time standards and Standard Operating Procedures (14 room quota)within 90 days in position

·        Must be able towork with a variety of cleaning chemicals

·        Ability to use atouch-tone telephone as a key pad. 

·        Must present awell-groomed appearance.

·        Must performduties with a sense of urgency.

·        Must maintaingood eye contact.

·        Ability tomulti-task and maintain organization 

  • Must be able to read, write, speak and understand English. 
  • Must be able to get along with co-workers and foster team work. 
  • Must present a well-groomed appearance.



The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job.  Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.

  • Mobility and dexterity to make beds; clean hotel rooms.
  • Must be able to stand, stoop, twist, reach, kneel, grip and bend in the execution of normal duties. 
  • Must be able to read, write, speak and understand English. 
  • Must be able to push, pull up to 300 pounds (proper training techniques for lifting will be provided). 
  • Must be able to see small objects in poorly lit area. 
  • Able to tolerate cleaning chemicals without developing and allergic reaction. 
  • Must be able to stand and walk for the entire shift. 
  • Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke
  • Must be able to work at a fast pace, efficiently. 
  • Must be able to respond to visual, olfactory and aural cues.  

·        Must be able tooperate in mentally and physically stressful situations

·        Must be able towork a flexible schedule including weekends, evenings and holidays

  • Ability to work safely while performing repetitive tasks
  • Ability to dust all room surfaces; high and low
  • Flexibility in movement to clean toilets, mirrors and bathtubs. 
  • Must be able to work on hand and knees for and extensive period of time. 

·        Abilityto work around dust, pet dander/hair without any adverse reactions


Preference is given to Ak-Chin community members and members ofother recognized Arizona tribes.


This is not necessarily anexhaustive list of all responsibilities, skills, duties, requirements, effortsor working conditions associated with the job.  While this is intended tobe an accurate reflection of the current job, management reserves the right torevise the current job or to require that other or different tasks be performedwhen circumstances change, (e.g. emergencies, changes in personnel, workload,rush jobs or technical developments).

Application Instructions

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