Job Description

  • Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. 
  • Handles money according to departmental procedure. 
  • Provides personalized service and uses guests' name. 
  • Resolves service problems according to Service Recovery guidelines. 
  • Maintains a general knowledge of alcohol by brand and cocktails by ingredients.
  • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
  • Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same.
  • Other duties as assigned.


Qualifications

  • Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor.
  • Must be able to multi-task and work successfully with little to no supervision.
  • Must be able to initiate conversation in a professional, friendly and respectful manner.
  • Must present a professional appearance that guests will find approachable.
  • Must have basic math skills to properly charge and credit various items. 
  • Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions.
  • Must be able to read, write and speak English.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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