Housekeeping Inspector- Full Time (Harrah's Ak-Chin Casino)

ESSENTIAL JOB FUNCTIONS:

• Inspect hotel buildings and guest rooms in accordance to brand standards.
• Maintain cleanliness of hallways and common areas.
• Report any maintenance issues to management and document in Amadeus.
• Assist with cleaning of rooms or laundry as needed.
• Examines carpets, drapes, and furniture for stains, damage, or wear.
• Records inspection results and notifies appropriate housekeeping staff of inadequacies.
• Performs written inspections on guest rooms, vending areas, and other housekeeping owned areas as designated by management.
• Resolve inspection issues and perform light maintenance and cleaning tasks.
• Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot or challenging work environment.
• Follows directions and performs tasks with attention to detail, speed, accuracy, and follow-through.
• Report lost items to Housekeeping office and record/follow up in Lost and Found log as directed.
• Ensure proper furnishings and amenities are in all guest rooms/hotel buildings.
• Maintain carts, linen rooms, and housekeeping equipment and supplies in a neat and orderly fashion.
• Makes sure rooms are clean and ready to be occupied
• Respond to guest requests, concerns, and problems to ensure guest satisfaction.
• Other duties as assigned

ADDITIONAL JOB DUTIES:

• Willingness to proactively assist the Housekeeping team by stripping/making beds, cleaning bathrooms, clearing halls, and being assigned rooms by a Team leader to assist in ensuring our guests are served in a timely manner.
• Efficient and independent worker, self-starter with a positive attitude.
• Must be able to perform all duties of a Guest Room Attendant, including but not limited to: vacuuming, changing linens, sweeping, mopping, dusting, etc.
• Ability to assume a role of authority as necessary; act as a role model; observe work and provide constructive feedback to others

EDUCATION and/or EXPERIENCE:

High school diploma or equivalent preferred.

Knowledgeable about proper housekeeping techniques, and handling of chemicals.

Proficient in MS Office, Excel, and Outlook.

Must be able to obtain/maintain any necessary certifications and/or licenses.

QUALIFICATIONS:

The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position.

• Demonstrated ability to multi-task, manage time and work well under pressure.
• Read, write, and speak English fluently
• Bilingual preferred
• Familiar with inventory management, housekeeping practices, and standards.
• Ability to work in a team environment and as an individual.
• Previous housekeeping and/or cleaning experience preferred
• Must be extremely detail oriented to ensure perfection when inspecting guest rooms and public spaces.
• Computer proficient.
• Comfortable communicating via radio
• Experience in hotel/resort hospitality preferred
• Able to work a varying schedule to reflect business needs of the hotels

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stoop, kneel, bend, crouch, and work in confined areas.
• Occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.
• Must be able to respond to visual and aural ques
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
• Must be able to lift 50+ pounds.
• Must be able to maneuver to all areas of the property
• Must be able to work in smokey environments
• Must be able to work in areas containing pet fur/dander
• Must be able to work in areas containing dust
• Must be able to work in extreme temperatures
• Must be able to walk and stand for long periods of time

DISCLAIMER:
Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).