Job Description

ESSENTIAL JOB FUNCTIONS:

  • Adheres to departmental and company rules, regulations and policies.
  • Assist with the training of new team members.
  • Acknowledges and responds to customers immediately.
  • Is able to answer questions about Harrah’s Ak-Chin Resort facilities and services.
  • Outstanding example and a credit to Harrah’s Ak-Chin Resort Entertainment, Inc.
  • Maintain strict confidentiality in accordance with Harrah’s guidelines.
  • Must be able to complete work assignments with little direct supervision.

ADDITIONAL JOB DUTIES:

  • Adheres to the tasks under the EVS Lead Duties.
  • Conducts daily Buzz sessions.
  • Communicates pertinent information to EVS Team Members
  • Assists and directs EVS Team Members in the performance of their duties
  • Assign projects when necessary
  • Report any employee or guest issues that require coaching to the EVS/HSKP Manager or to the on duty Casino Manager (at no time will the EVS Lead conduct employee coaching or any disciplinary actions). Assists in administrative duties such as shift reports, daily inspections and scheduling.
  • Assists in maintaining necessary inventories of EVS products and equipment.
  • Perform other duties as assigned by EVS/HSKP Supervisor or Manager.

EDUCATION and/or EXPERIENCE:

  • High School Diploma or GED preferred
  • Strong communication and organizational skills
  • Previous experience in the field of Housekeeping or Environmental Services preferred
  • Six months to one year cleaning experience preferred

QUALIFICATIONS:

The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position.

  • Must be able to direct large groups of employees
  • Professional appearance
  • Team player
  • Super Lap is recommended
  • Ability to multi-task
  • Complete the Career Mobility program activities is preferred
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to maneuver to all areas of the casino including up and down stairs and reach above shoulder level.
  • Must be able to stand, stoop, twist, reach, kneel, grip and bend in the execution of normal duties.
  • Must be able to read, write, speak and understand English.
  • Must be able to push, pull and lift weight up to 75 pounds (proper training techniques for lifting will be provided).
  • Must be able to see small objects in poorly lit area.
  • Must possess coordination and dexterity to work with hand and power equipment.
  • Able to tolerate cleaning chemicals without developing and allergic reaction.
  • Ability to climb ladders or use a lift that extends higher than 6 feet from the ground.
  • Must be able to stand and walk for the entire shift.
  • Must be able to operate in mentally and physically stressful situations
  • Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke
  • Must be able to work at a fast pace, efficiently.
  • Must be able to respond to visual, olfactory and aural cues.
  • Must be able to operate in mentally and physically stressful situations
  • Must be able to work a flexible schedule including weekends, evenings and holidays

DISCLAIMER:
Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Application Instructions

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