Cashier/Host - CBB - Full Time
TheHost/Cashier maintains a high energy level, seats guests in the restaurantand/or handles transactions as a cashier,and handles all monies in the cash register. The Host/Cashier ensuressmooth operation of seating flow.
Proficient in theoperating functions of cash register and micros computers for all food outlets.
Maintainsexpected service levels, ensures all revenue is accurately handled and internalcontrols during system outages.
Appropriatelyreserves and manages guest bookings/reservations
Manages the flowof business and seats the restaurant in rotation regardless of business volume.
Possess theability to effectively communicate in a clear, professional and friendly mannerwith all guests and employees.
Accuratelymanages and delivers comps to guests.
Differentiateguest service and gives priority service to the appropriate tier leveled playerduring cash and seating transactions.
Works closelywith servers, bussers and management to ensure quality of food, the diningexperience and guest satisfaction.
Ensures tablesare clear, appropriately set up and presentable for guests to be seated priorto being seated.
Presents animpressionable persona when greeting guests and during their departure.
Presentscustomers their menu and informs and up-sells any specials/Chefs features withenticing verbiage.
Ensures accurateset up for accommodating large groups/parties.
Receivespertinent information and ensures accuracy of food orders for to-go itemsbefore delivery.
Engages guests inconversation during seating and/or register transactions.
Handles andsolves any concerns and questions from guests.
Acts as a rolemodel to other employees and always presents oneself as a credit to Harrah'sand encourages others to do the same.
Adheres toregulatory, departmental and company policies.
Keeps designatedworking area clean and organized, and assists in maintaining cleanliness ofdining room, including host stand area, assisting buss person and servers asnecessary...
Other duties asassigned.
Accuratelyobtains vital information from guests to communicate to management and casinohosts.
Upholds standardsof dining room ambiance and atmosphere.
EDUCATION and/or EXPERIENCE:
Three months previous experience as a Host/Cashier is preferred
High School diploma or GED equivalent is preferred
The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position.
Must be able to communicate in a clear and concise manner
Must be able to get along with co-workers and work as a team
Must present a well-groomed appearance
Must have speed and accuracy in order to maintain maximum efficiency
Must be able to read, write, speak and understand English
Must have a sense of urgency and react to changing business demands
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Possess the ability to professional handle high pressure and difficult situations.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to maneuver to all areas of assigned restaurant throughout entire shift
Must be able to tolerate areas containing secondary smoke
Must be able to work at a fast pace and in stressful situations
Must be able to respond to visual and aural cues
Must be able to stand on feet for prolonged periods of time
Must be able to maneuver around in a kitchen setting
Must be able to work on a computer for long periods of time
Must be able to work in a noisy environment
Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).