Job Description

The Bus Person provides fast, friendly and excellent service to every customer, every time while cleaning and setting up restaurant tables.  The role of a Bus Person is to maintain proper levels of required supplies and high level of cleanliness in assigned areas at all times.
  1. Remove dirty dishes, soiled linen, glassware and silver from table and countertops, then carries items back to the dishwashing area in an approved manner
  2. Refill water glasses and coffee cups as required
  3. Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees 
  4. Works closely with servers, bussers and management to ensure quality of food, the dining experience and guest satisfaction
  5. Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated
  6. Upholds standards of dining room ambiance and atmosphere
  7. Presents an impressionable persona when greeting guests and during their departure
  8. Ensures accurate set up for accommodating large groups/parties
  9. Engages guests in conversation during seating and/or register transactions
  10. Handles and solves any concerns and questions from guests
  11. Maintain an adequate level of required supplies at all times
  12. Maintain a high standard of cleanliness in assigned areas at all times
  13. Replenish ice in coke machine and bar area, replacing condiments in proper area
  14. Reset tables in a prompt and efficient manner, keeping floor area under table clean
  15. Work with the servers, as a team, to provide excellent and ongoing service to our guests
  16. Act as a role model to other employees and always present oneself as a credit to Harrah's, and encourages others to do the same
  17. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies
  18. Other duties as assigned


Must possess a pleasant personality.  Must be physically strong and able to balance a service tray on shoulder. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must be able to demonstrate basic communications skills in English during interactions with guest, co-workers and management staff.  Perform all other duties as assigned by the supervisor or department head.  Must have a sense of urgency and react to changing business demands.  Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

Application Instructions

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