Job: VIP Host (Diamond Lounge) Part Time

This posting has expired and is no longer available.

Job Description

Requisition Number: 1171199
Job Title: VIP Host (Diamond Lounge) Part Time
Date Posted: 12/28/2017
Department: Food & Beverage
Property: Harrah's Ak-Chin
Shift: Swing
Status: Part-Time
Caesars Entertainment Corporation is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown through development of new resorts, expansions and acquisitions, and now operates casinos on four continents. The company's resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Caesars also owns the World Series of Poker® and the London Clubs International family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars is committed to environmental sustainability and energy conservation and recognizes the importance of being a responsible steward of the environment.

Job Description:
Harrah's Ak-Chin Casino, where we Inspire Grown-ups to Play!

Do you like working in a fast and fun environment? Can you provide our guests with the best service? Then come join the fun!

KEY JOB FUNCTION: The VIP Host will constantly strive to delight our guests; exceeding their expectations through gracious, enthusiastic, and personalized service. Candidates should have sharply honed interpersonal skills; inspire confidence and exude authenticity with regard to both guest and team interactions.


* High school diploma or GED required
* Three to five years of experience in casino/hotel, customer service, host or other account manager preferred

The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position.
* Ability to think independently in making decisions to maximize customer service
experience and program profitability.
* Must be proficient with customer Point-of-Service systems.
* Excellent interpersonal, communication, problem solving and analytical skills
* Must have a systematic and process oriented mindset to ensure seamless end-to-
end customer experiences.
* Strong attention to detail with both trip logistics and customers.
* Must have excellent customer service skills.
* Must present well-groomed professional appearance.
* Must be able to listen and respond to visual and aural cues, multilingual preferred.
* Must have excellent oral and written communication skills
* Ability to uphold and demonstrate the highest level of integrity in all situations and
recognize standards required by a regulated business

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must be able to maneuver to all areas of the casino.
* Physically able to stand/walk long periods of time.
* Must be alert and observant of your surroundings.
* Must be able to lift and carry up to 20 lbs.
* Must be able to bend, reach, kneel, twist and grip items.
* Must be able to work with and tolerate areas containing varying noise and
temperature levels, illumination, vibration, crowds, and areas with second hand
* Must be able to work at a fast pace, efficiently.
* Must be able to respond to visual, olfactory and aural cues.
* Must be able to operate in mentally and physically stressful situations
* Must be able to work a flexible schedule including weekends, evenings and

Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
The Company's Alcohol and Drug Policy prohibits use of or being under the influence of marijuana and other illegal substances, regardless of whether an individual meets the criteria of Arizona's medical marijuana law and its enabling regulations.