Requisition Number: | 1171199 |
Job Title: | VIP Host (Diamond Lounge) Part Time |
Date Posted: | 12/28/2017 |
Department: | Food & Beverage |
Property: | Harrah's Ak-Chin |
Shift: | Swing |
Status: | Part-Time |
EDUCATION and/or EXPERIENCE:
* High school diploma or GED required
* Three to five years of experience in casino/hotel, customer service, host or other account manager preferred
QUALIFICATIONS:
The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position.
* Ability to think independently in making decisions to maximize customer service
experience and program profitability.
* Must be proficient with customer Point-of-Service systems.
* Excellent interpersonal, communication, problem solving and analytical skills
required.
* Must have a systematic and process oriented mindset to ensure seamless end-to-
end customer experiences.
* Strong attention to detail with both trip logistics and customers.
* Must have excellent customer service skills.
* Must present well-groomed professional appearance.
* Must be able to listen and respond to visual and aural cues, multilingual preferred.
* Must have excellent oral and written communication skills
* Ability to uphold and demonstrate the highest level of integrity in all situations and
recognize standards required by a regulated business
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must be able to maneuver to all areas of the casino.
* Physically able to stand/walk long periods of time.
* Must be alert and observant of your surroundings.
* Must be able to lift and carry up to 20 lbs.
* Must be able to bend, reach, kneel, twist and grip items.
* Must be able to work with and tolerate areas containing varying noise and
temperature levels, illumination, vibration, crowds, and areas with second hand
smoke
* Must be able to work at a fast pace, efficiently.
* Must be able to respond to visual, olfactory and aural cues.
* Must be able to operate in mentally and physically stressful situations
* Must be able to work a flexible schedule including weekends, evenings and
holidays.