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Job: Guest Services Representative Part Time

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Job Description

Requisition Number: 1163522
Job Title: Guest Services Representative Part Time
Date Posted: 12/7/2017
Department: Hotel Operations
Property: Harrah's Ak-Chin
Shift: Varies
Status: Part-Time
Caesars Entertainment Corporation is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown through development of new resorts, expansions and acquisitions, and now operates casinos on four continents. The company's resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Caesars also owns the World Series of Poker® and the London Clubs International family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars is committed to environmental sustainability and energy conservation and recognizes the importance of being a responsible steward of the environment.

Job Description:
Harrah's Ak-Chin Casino, where we Inspire Grown-ups to Play!
Do you like working in a fast ,fun and exciting environment? If you answered yes, then you MUST apply today!!!
KEY JOB FUNCTION:

A Guest Service Representative plays a key role in creating an impression when our guests arrive, depart, and call for assistance, therefore an outgoing energetic, genuine and customer oriented personality is vital for this position.



Qualifications:

EDUCATION and/or EXPERIENCE:

· High School Diploma or GED required

QUALIFICATIONS:

The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position.

· Customer service experience desired.

· Computer experience and proficiency in common computer applications and Internet Use is required.

· Must be able to speak, read, write and understand English.

· Must possess the ability to add, subtract, multiply and divide.

· Must present a polished, impeccable appearance and a professional demeanor.

· Must perform duties with a sense of urgency.

· Must be able to work flexible hours and be open to corrective feedback and direction.

· Must be personable and energetic.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to handle large/heavy items up to 50 pounds.
  • Must be able to sit, stand, bend, squat, walk and run.
  • Must be able to stand up to 10 hours per day.
  • Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke
  • Must be able to work at a fast pace, efficiently.
  • Must be able to respond to visual, olfactory and aural cues.

· Must be able to operate in mentally and physically stressful situations

· Must be able to work a flexible schedule including weekends, evenings and holidays



Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
The Company's Alcohol and Drug Policy prohibits use of or being under the influence of marijuana and other illegal substances, regardless of whether an individual meets the criteria of Arizona's medical marijuana law and its enabling regulations.